Effective Date: November 19, 2025
At Health Alliance for the Uninsured Inc, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us, including when you consent to receive SMS/MMS communications from our organization.
Information We Collect
We may collect personal information, including your name, phone number, email address, mailing address, and other details that you voluntarily provide when:
- Filling out forms on our website or through our webforms
- Consenting to receive SMS/MMS communications
- Communicating with us directly via phone, email, or in person
- Participating in our programs or services
How We Use Your Information
The information we collect is used to:
- Communicate with you about our services, programs, and health resources
- Provide you with information about health coverage options and assistance programs
- Send appointment reminders, health tips, and program updates via SMS/MMS
- Improve our services and better serve the uninsured community
- Comply with legal and regulatory requirements
SMS/MMS Communications
By providing your phone number and opting in to receive SMS/MMS communications, you agree to receive messages related to our services and programs. We will not share or sell your mobile phone contact information to third parties for marketing purposes.
You can opt-out of receiving SMS/MMS from us at any time by:
- Replying “STOP” to any message you receive from us
- Following the opt-out instructions provided in the message
- Contacting us directly using the information below
If you opt-out, we will promptly remove your phone number from our messaging list.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personally identi able information to outside parties for marketing purposes. This excludes trusted third parties who assist us in:
- Operating our website and managing our systems
- Conducting our programs and delivering services to you
- Processing communications and maintaining our databases
These parties are required to keep this information confidential and comply with all applicable privacy laws and regulations, including HIPAA where applicable.
We may disclose your information when required by law, to enforce our policies, or to protect our rights, property, or safety, or that of others.
Data Security
We implement a variety of security measures to protect the safety of your personal information when you submit or access your personal details. Your data is encrypted and protected using industry-standard security protocols to prevent unauthorized access, disclosure, alteration, or destruction.
Your Privacy Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or incomplete information
- Request deletion of your personal information, subject to legal requirements
- Opt-out of SMS/MMS communications at any time
- Withdraw your consent for data collection and processing
To exercise any of these rights, please contact us using the information provided below.
Children’s Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete such information promptly.
Updates to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically.
Contact Information
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us at:
Health Alliance for the Uninsured Inc
Email: HAU@hauonline.org
Phone: 405-286-3343
Address: 3000 United Founders Blvd, Ste 219, Oklahoma City, OK 73112
Compliance Statement
This privacy policy complies with applicable federal and state privacy laws, including the Telephone Consumer Protection Act (TCPA) and requirements set forth by mobile network operators for SMS/MMS communications. Health Alliance for the Uninsured Inc is committed to maintaining the highest standards of privacy protection and transparency in all our communications and data handling practices.