Medication Access Coordinator
The Health Alliance for the Uninsured (HAU) is a catalyst for improved health care services
for those who otherwise would be unable to obtain them.
Date Needed: May 2021
Type of Position: Full-Time Exempt; Monday through Friday – includes office hours as well as some evenings at the HAU Office and on-site at Safety Net Clinics in Oklahoma City.
Reports to: Executive Director
Education: Medical and/or pharmacy background including knowledge of the health care delivery system and best practices in policies, procedures and protocols
Experience: Minimum 5 years
Description: The Medication Access Coordinator will oversee our prescription assistance programs that provide medications at no cost for long-term health conditions. Our Cooperative Central Pharmacy improves access to prescription medications for low-income, uninsured individuals facing acute and chronic illnesses. They will embrace working with diverse populations and have an understanding of issues affecting the low-income population, including the limited healthcare options available to the uninsured. They will utilize their knowledge to assist partner Safety Net Clinics and patients achieve optimal medication management.
- Represent HAU onsite/coordinate HAU staff at partner clinics to assist patients in enrolling and re-enrolling with Prescription Assistance Programs.
- Communicate and problem-solve with pharmaceutical companies
- Build and manage relationships with clinic managers and medical providers to best serve patients.
- Obtain physician signatures as needed for prescriptions and PAP applications.
- Manage available options for the uninsured to receive medications.
- Be aware of new additions or changes to medications/programs that could be useful to partner clinics and patients.
- Customize a Memorandum of Understanding for each clinic to fit the needs of patients and enhance the work and impact of HAU at each facility.
- Ensure best practices are applied to all procedures: adhering to HIPPA regulations, coordinating donated prescriptions, and maintaining timely and accurate electronic records.
- Assist in resolving pharmaceutical company, clinic and patient issues.
- Provide one-on-one attention to each clinic and their staff to help them understand the program and processes.
- Train and supervise staff members.
- Ensure consistent guidelines for collaborating clinics and enforce adherence to all.
- Oversee the Cooperative Central Pharmacy.
- Coordinate with Oklahoma County Social Services to provide bulk prescriptions to free/charitable clinics in Oklahoma County.
- Maintain Pharmacy Tech license for self and PAP field staff.
- Manage database and track all information for reporting and analytics; maintain reports, spreadsheets, log sheets and forms as necessary.
- Maintain Notary status.
- Present as requested at community events, for constituents and United Way of Central Oklahoma rallies
- Contribute to continuous process improvements.
- Strong advocacy skills and a heart for HAU programs.
- Thorough knowledge of HIPAA.
- Excellent writing, listening and speaking skills
- Effective customer relations/interpersonal skills.
- Possess a high level of integrity to handle sensitive and confidential information and situations.
- Ability to organize and interpret data.
- Good judgment, tact, diplomacy and ability to problem solve.
- Proficient with computer and related software programs.
- Considerable knowledge of care management principles.
- Ability to think critically and be resourceful.
- Intuitive and forward thinking.
- Able to set and observe appropriate boundaries with clients and providers.
- Possess well-developed problem solving and decision-making skills.
- Attention to detail with a high level of accuracy.
- Ability to excel in a diverse, collaborative team environment.
- Able to multi-task and remain flexible.
- Display a high level of initiative, effort and commitment towards completing assignments.
- Possess excellent time management skills and the ability to work with minimum supervision.
- Possess and maintain an Oklahoma driver’s license, a sound driving record and reliable transportation for local travel.
Benefits include medical, dental, vision and retirement. Salary commensurate with experience. Health Alliance for the Uninsured is an Equal Opportunity Employer, considering applicants fairly on the basis of qualifications, experience and business needs. We value diversity and support an inclusive environment for all employees.